Terms of service

Terms & Services – Orozaar.com

Welcome to Orozaar.com. By accessing or using our website, you agree to comply with and be bound by the following Terms & Services. Please read them carefully before making a purchase.

1. General

Orozaar.com is an online platform offering ethnic and fashion apparel.
By using this website, you confirm that you are at least 18 years old or accessing the site under parental supervision.
We reserve the right to update or modify these terms at any time without prior notice.

2. Product Information

We make every effort to display product details, images, descriptions, and prices as accurately as possible.
Slight variations in color, design, embroidery, or fabric texture may occur due to lighting, screen resolution, or manufacturing processes and shall not be considered defects.
All accessories shown in images are for photography purposes only unless mentioned otherwise.

3. Pricing & Payment

All prices listed on Orozaar.com are in INR and inclusive/exclusive of taxes as mentioned.
We reserve the right to change prices or discontinue products without prior notice.
Orders will be processed only after successful payment confirmation.

4. Order Acceptance & Cancellation

Order confirmation does not guarantee acceptance. We reserve the right to cancel or refuse any order due to stock unavailability, pricing errors, or other reasons.
Once an order is placed, it cannot be cancelled.

5. Shipping & Delivery

Delivery timelines are estimated and may vary due to location, courier services, or unforeseen circumstances.
Orozaar.com is not responsible for delays caused by courier partners or external factors.

6. Returns, Refunds & Exchanges

No returns or refunds are accepted.
In case of a defective or damaged product, an exchange will be provided as per our Return & Refund Policy.
An unboxing video is mandatory for any exchange request.
Exchange requests must be raised within 24 hours of delivery.

7. Quality Assurance

All products undergo strict quality checks before dispatch.
Damages caused after delivery due to misuse, washing, or handling are not eligible for exchange.

8. User Responsibilities

Customers are responsible for providing accurate shipping details.
Orozaar.com will not be liable for delivery issues caused by incorrect address or contact information.

9. Intellectual Property

All content on Orozaar.com, including images, logos, text, and designs, is the property of Orozaar.com and may not be copied, reproduced, or used without prior written permission.

10. Limitation of Liability

Orozaar.com shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
Our liability, if any, shall be limited to the value of the purchased product.

11. Governing Law

These Terms & Services shall be governed by and interpreted in accordance with the laws of India.
Any disputes shall be subject to the jurisdiction of Indian courts.

12. Contact Information

For any questions regarding these Terms & Services, please contact us through Orozaar.com.

Orozaar
C-113, 5th Floor, Rajpur Khurd Colony,
Rajpur Khurd,
New Delhi – 110068, India

📧 Email Us

Orozaarfashion@gmail.com

📞 Call / WhatsApp

+91 98704 42781

Premium Ethnic Wear for Every Celebration

Orozaar offers exquisite Indian ethnic wear including designer lehengas, elegant sarees, salwar kameez, and men's sherwanis. From wedding collections to festive attire, we deliver premium quality ethnic fashion across India.

Discover our curated collection of handcrafted ethnic wear that blends traditional artistry with contemporary design. Whether you're celebrating a wedding, festival, or special occasion, our range of luxurious fabrics and intricate embroidery ensures you look your absolute best.

Each piece is carefully selected to bring you authentic Indian craftsmanship with modern elegance. Shop with confidence and experience the perfect fusion of heritage and style, delivered right to your doorstep.