Shipping policy

Shipping Policy – Orozaar.com

At Orozaar.com, we are dedicated to delivering your orders safely and on time, both within India and internationally.

Order Processing

  • All orders are processed after successful payment confirmation.

  • Every product undergoes strict quality checks before dispatch.

  • Orders are usually dispatched within 2–4 business days, unless otherwise specified on the product page.

Domestic Shipping (India)

  • We ship across India using trusted courier partners.

  • Estimated delivery time: 5–10 business days, depending on the delivery location.

  • Shipping charges, if applicable, will be displayed at checkout.

International Shipping

  • We offer worldwide shipping.

  • International delivery timelines generally range from 7–15 business days, depending on the destination country and customs clearance.

  • International shipping charges will be calculated and shown at checkout or communicated before dispatch.

  • Any custom duties, taxes, or import charges levied by the destination country are the sole responsibility of the customer.

Shipping Charges

  • Free Shipping In India Only. Shipping charges vary based on location, order value, and shipping method.

  • COD charges (if applicable) will be clearly mentioned before order confirmation.

Address & Contact Information

  • Customers must provide accurate shipping address and contact details.

  • Orozaar.com is not responsible for delays or delivery failures caused by incorrect or incomplete information.

Damaged or Defective Products

  • Customers must record an unboxing video at the time of delivery.

  • In case of damaged or defective items, notify us within 24 hours of delivery for an exchange, as per our Return & Refund Policy.

  • Claims without an unboxing video will not be accepted.

Delivery Delays & Refusals

  • Delivery timelines are estimated and may vary due to courier delays, customs clearance, weather conditions, or other unforeseen circumstances.

  • Refusal to accept delivery or failed delivery attempts may result in order cancellation without refund.

Important Notes

  • No returns or refunds are accepted.

  • Exchange is applicable only for defective or damaged products after verification.

📞 Contact Us

For shipping-related queries, please contact our support team through Orozaar.com with your order details.

📧 Email Us

Orozaarfashion@gmail.com

📞 Call / WhatsApp

+91 98704 42781